Each art print is packaged with the utmost care.
It is integral that you unwrap your prints carefully, we would hate for them to flaw at the last hurdle. In the unlikely event that your prints arrive damaged, please contact us immediately with photographic proof. And... DO NOT WORRY! We're all about making it right!
All printed items are shipped flat rate - that means you wont be charged extra for purchasing multiple items :)
Orders are dispatched within 7-10 business days of placement. This may differ when ordering our larger scale prints, the printing and cutting process is a helluva lot more arduous but good quality is worth the (slightly longer) wait!
Delivery transit times will vary based on your location...
UK: 2-5 business days (usually 1 working day)
EUROPE: 7-10 business days (usually 5 working days)
EVERYWHERE ELSE: Up to 20 business days (usually 7 working days)
All orders are sent tracked via Royal Mail. Once your order has been dispatched your invoice will be updated with your individual tracking ID.
To track your delivery insert your tracking reference HERE
If you suspect you have missed your delivery, please remember to check at your local post office prior to contacting us. Once your order has left our warehouse there is little that we can do other than follow it's journey.
Many of our shipments are too large to fit through standard letterboxes & often are held at the recipient's local sorting office should the recipient not be present to sign for it.
In the event of this happening, always remember to check for a calling card & to retain it for collection. Failure to retrieve your delivery in a timely manner will result in it being returned to us... This can take months so PLEASE bare this in mind.
You will be required to present your tracking reference so it’s an idea to make an note of this just in case. You are more than welcome to contact us should you need a reminder of this.
We cant be held responsible to replace missed deliveries but of course, we are always here to help, advise & assist in resolving any potential issues. Should you have any queries please drop us an email at: firstname.lastname@example.org